Step 1

Find your perfect puppy

Browse a variety of puppies, color, gender, and age, or get help from a Puppy Concierge.

Step 2

Reserve & pick delivery

Reserve your perfect puppy online or with a Concierge, and choose your preferred delivery method and secure payment option.

Step 3

Health & readiness check

Every puppy undergoes a comprehensive “nose-to-tail” health evaluation, backed by our industry-leading 10-year health commitment. You will receive a final health clearance right before delivery.

Step 4

Delivery coordination & arrival

We arrange white-glove delivery in a climate controlled vehicle to your home or a nearby location.

Step 5

Support for life

Our relationship doesn’t end at delivery. We will provide continued guidance, care tips, and essentials to help you and your puppy thrive.